Returns & Exchanges
At Geartrade, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel and accessories in their original condition. If your new gear doesn't fit or meet your expectations, our streamlined process makes exchanges and refunds quick and effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the gear is protected for transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing